Send audiences to Sailthru by Marigold

Sailthru by Marigold is a cross-channel marketing platform built to deliver personalized experiences for consumers across email, web, and mobile channels.

Note

Ask your DataGrid Operator or your Amperity representative for help configuring Sailthru by Marigold as a destination to which you can send campaigns for customer activation.

Build a segment

Use the Segment Editor to build any audience using a series of drop-downs and picklists.

As you define the attribute profile for an audience be sure to refresh segment insights to see how many customers match your audience and to see how much value they bring to your business.

When the segment is ready, activate it, and then use it use it in a campaign to send to your preferred destinations for customer activation.

Which attributes should you use?

You can use any attribute that is in your customer 360 database to define your audience.

When the list of customers who belong to this audience is sent to Sailthru by Marigold as part of a campaign you will be required to choose specific attributes to send.

Sailthru by Marigold supports the following attributes: email address lists.

Extended profile attributes

You can extend audiences that are sent to Sailthru by Marigold by including extended profile attributes. The following table shows the field name mapping that is required by Sailthru by Marigold. Rename fields within campaigns to the name that is required by Sailthru by Marigold.

Amperity name

Sailthru name

address

postal_address

address2

postal_address2

birthdate

birth_date

city

postal_city

country

country

full_name

name

gender

gender

given_name

first_name

phone

phone

postal

postal_code

surname

last_name

state

postal_state

Note

Sailthru by Marigold field names are case sensitive and cannot start with a number. Review the list of extended profile attributes that are supported by Sailthru by Marigold.

Add to a campaign

Use the campaign editor to configure Amperity to send data to Sailthru by Marigold. Add a segment, define exclusions and sub-audiences, and then define the audiences that will be sent to Sailthru by Marigold.

To add Sailthru to a campaign

Step 1.

Open the Campaign Editor. This is available from the Campaigns page. Click the Create campaign button in the top right corner of the page.

Step 2.

Assign Sailthru by Marigold as a destination for at least one treatment group.

Add a destination for Sailthru.

Note

You may need to edit the attributes for the sub-audience to ensure Amperity is sending the right data to Sailthru by Marigold.

Step 3.

Click Edit attributes to review the attributes that Amperity will send to Sailthru by Marigold.

Sailthru by Marigold requires only email addresses. There are no optional fields.

Amperity pre-selects the list of attributes that may be sent to Sailthru by Marigold. The Edit attributes page for Sailthru by Marigold is similar to:

Edit the attributes for Sailthru.

Note

The Merged Customers table is the default table from which data is sent to Sailthru by Marigold, even though segments are often built against the Customer 360 table. This is by design. The Merged Customers table is the underlying table for customer profile data and is the source for all customer profile data that exists within the Customer 360 table.

Configure default attributes

Each unique destination that is configured to send data to Sailthru by Marigold may be configured to have a set of default attributes that will sent to Sailthru by Marigold every time this destination is associated with a treatment group in an active campaign.

Default attributes may be configured for a destination by clicking the Default attributes link next to the Create campaign button on the Campaigns page.

The source table is set to Merged Customers for most attributes. Your brand may configure each attribute to be pulled from the source table that best represents how your brand wants to use the attribute in Sailthru by Marigold.

Sailthru by Marigold has the following requirements for attributes.

Source attribute

Destination attribute

email

email