Send audiences to TikTok Ads Manager

Use segments to build high-value audiences for retargeting and lookalike modeling, and then use campaigns to send those audiences to TikTok Ads from Amperity. Marketers can use their best customers as a seed set for acquisition, which leads to improved match rates, stronger ROI, reduced onboarding costs, and stronger net new customer conversion.

Tip

Start with a balanced and stable audience. Allow that audience to complete its learning phase , which is a process TikTok Ads uses to optimize ad delivery for your audience.

Keep your audience stable during the learning phase and only make adjustments if your audience does not look like it will complete the learning phase, which typically ends after ~50 conversions.

Caution

To refresh audiences from Amperity, new one-time segment deliveries need to be created and uploaded to the client’s TikTok account.

You can access your audiences from within TikTok Ads Manager by clicking Assets, and then Audiences. From the Audiences page you can select an audience, click Create Audience, and then create a lookalike audience or you can select multiple audiences, and then click Create Ad Group, after which you can launch your TikTok campaign.

Note

Amperity uses a combination of endpoints in the TikTok Ads Segment API to verify existing segments , add or update the list of customers to match the list of customers sent from Amperity, and then map multiple advertising account IDs to the same business account .

Changes to audience mapping are not immediately available in TikTok Ads. Allow for up to 10 hours after the point at which Amperity has finished sending audience updates for them to be available.

Important

Amperity requires access to TikTok Ads. This access may expire or be removed periodically, depending on how OAuth is managed at TikTok Ads. If Amperity is unable to send data to TikTok Ads ask your DataGrid Operator to reauthorize access to TikTok Ads.

Note

Ask your DataGrid Operator or your Amperity representative for help configuring TikTok Ads as a destination to which you can send campaigns for customer activation.

Build a segment

Use the Segment Editor to build any audience using a series of drop-downs and picklists.

As you define the attribute profile for an audience be sure to refresh segment insights to see how many customers match your audience and to see how much value they bring to your business.

When the segment is ready, activate it, and then use it use it in a campaign to send to your preferred destinations for customer activation.

Which attributes should you use?

You can use any attribute that is in your customer 360 database to define your audience.

When the list of customers who belong to this audience is sent to TikTok Ads as part of a campaign you will be required to choose specific attributes to send.

TikTok Ads supports the following attributes: email addresses, phone numbers, and advertising IDs (IDFAs for iOS devices or AAIDs for Android devices).

Add to a campaign

Use the campaign editor to configure Amperity to send data to TikTok Ads. Add a segment, define exclusions and sub-audiences, and then define the audiences that will be sent to TikTok Ads.

Tip

Email addresses most often lead to the best match rates!

You may include, in addition to email addresses and phone numbers, mobile advertiser IDs (MAIDs) if they are available. Associate the MAIDs for Apple devices to IDFA and MAIDs for Google Android devices to AAID.

To add TikTok Ads to a campaign

	Open the Campaign Editor. This is available from the Campaigns page. Click the Create campaign button in the top right corner of the page.
	Assign TikTok Ads as a destination for at least one treatment group. Note You may need to edit the attributes for the sub-audience to ensure Amperity is sending the right data to TikTok Ads.
	Click Edit attributes to review the attributes that Amperity will send to TikTok Ads. Send one of the following attributes to TikTok Ads: email address, phone number, or advertising ID (IDFA for iOS devices or AAID for Android devices). Amperity pre-selects the list of attributes that may be sent to TikTok Ads. The Edit attributes page for TikTok Ads is similar to: Note The Merged Customers table is the default table from which data is sent to TikTok Ads, even though segments are often built against the Customer 360 table. This is by design. The Merged Customers table is the underlying table for customer profile data and is the source for all customer profile data that exists within the Customer 360 table.

Configure default attributes

Each unique destination that is configured to send data to TikTok Ads may be configured to have a set of default attributes that will sent to TikTok Ads every time this destination is associated with a treatment group in an active campaign.

Default attributes may be configured for a destination by clicking the Default attributes link next to the Create campaign button on the Campaigns page.

The source table is set to Merged Customers for most attributes. Your brand may configure each attribute to be pulled from the source table that best represents how your brand wants to use the attribute in TikTok Ads.

TikTok Ads has the following requirements for attributes.

Source attribute	Destination attribute
email	EMAIL
phone	PHONE
Offline events parameters	Optional. Review the list of offline events parameters your brand can send to TikTok Ads. These may be configured as default attributes in Amperity.