Send audiences to TikTok Ads Manager

Use segments to build high-value audiences for retargeting and lookalike modeling, and then use campaigns to send those audiences to TikTok Ads from Amperity. Marketers can use their best customers as a seed set for acquisition, which leads to improved match rates, stronger ROI, reduced onboarding costs, and stronger net new customer conversion.

Tip

Start with a balanced and stable audience. Allow that audience to complete its learning phase , which is a process TikTok Ads uses to optimize ad delivery for your audience.

Keep your audience stable during the learning phase and only make adjustments if your audience does not look like it will complete the learning phase, which typically ends after ~50 conversions.

Caution

To refresh audiences from Amperity, new one-time segment deliveries need to be created and uploaded to the client’s TikTok account.

You can access your audiences from within TikTok Ads Manager by clicking Assets, and then Audiences. From the Audiences page you can select an audience, click Create Audience, and then create a lookalike audience or you can select multiple audiences, and then click Create Ad Group, after which you can launch your TikTok campaign.

Note

Amperity uses a combination of endpoints in the TikTok Ads Segment API to verify existing segments , add or update the list of customers to match the list of customers sent from Amperity, and then map multiple advertising account IDs to the same business account .

Changes to audience mapping are not immediately available in TikTok Ads. Allow for up to 10 hours after the point at which Amperity has finished sending audience updates for them to be available.

Important

Amperity requires access to TikTok Ads. This access may expire or be removed periodically, depending on how OAuth is managed at TikTok Ads. If Amperity is unable to send data to TikTok Ads ask your DataGrid Operator to reauthorize access to TikTok Ads.

Note

Ask your DataGrid Operator or your Amperity representative for help configuring TikTok Ads as a destination to which you can send campaigns for customer activation.

Build a segment

Use the Segment Editor to build any audience using a series of drop-downs and picklists.

As you define the attribute profile for an audience be sure to refresh segment insights to see how many customers match your audience and to see how much value they bring to your business.

When the segment is ready, activate it, and then use it use it in a campaign to send to your preferred destinations for customer activation.

Which attributes should you use?

You can use any attribute that is in your customer 360 database to define your audience.

When the list of customers who belong to this audience is sent to TikTok Ads as part of a campaign you will be required to choose specific attributes to send.

TikTok Ads supports the following attributes: email addresses, phone numbers, and advertising IDs (IDFAs for iOS devices or AAIDs for Android devices).

Build a campaign

Use the campaign editor to build campaigns that send data to TikTok Ads. Add a segment, define exclusions and sub-audiences, and then configure Amperity to send campaign data to TikTok Ads.

Tip

Email addresses most often lead to the best match rates!

You may include, in addition to email addresses and phone numbers, mobile advertiser IDs (MAIDs) if they are available. Associate the MAIDs for Apple devices to IDFA and MAIDs for Google Android devices to AAID.

To build a campaign

	The campaign builder is available from the Campaigns page. The Create Campaign button in the top right corner of the page opens the campaign builder. After the campaign builder opens, give your campaign a name. Tip The campaign name will always appear in the filename that is sent to any destination. Use good naming patterns for the campaigns you will send to TikTok Ads. Good naming patterns help ensure that you can easily find your campaigns within Amperity and that the campaign is discoverable in TikTok Ads by users who may not be the same users who built the campaign in Amperity. Avoid duplication between campaign and recipient group names. Avoid using TikTok Ads in the name unless the campaign is sent only to TikTok Ads. Use a naming pattern that ensures the campaign name works across every recipient group that is configured within any sub-audience. If brand names and/or region names apply to all sub-audiences in the campaign, consider using them within the campaign name.
	All campaigns start with an audience. Choose a segment from the Include drop-down list. The customers in that list will become the audience for this campaign. Tip When a campaign starts with an audience that is defined by a single segment, you can use the segment insights for that segment as a way to measure the performance of that audience over time.
	Sometimes campaigns need to exclude certain members of your audience. For example, a churn prevention campaign is often configured to exclude customers who have opted-out of SMS messaging and/or who have unsubscribed from an email list. When you need to exclude audience members, choose one (or more) segments from the Exclude drop-down list. The customers in an exclusion list will be removed from the audience for this campaign.
	Some campaigns have just one audience, while others have many and require sub-audiences. Sub-audiences can be many things. How you choose to configure them depends on your audience, marketing strategy and goals, and the type of campaign you will run in TikTok Ads. Click Add recipient group to add another recipient group to a sub-audience. The total percentages for all recipient groups (and the control group, if present) must be 100%. Click Add Sub-audience to add more sub-audiences to this campaign, and then use the Audience Builder to define the criteria for that sub-audience.
	Assign TikTok Ads as a destination for at least one recipient group, and then edit the attributes for the sub-audience to ensure Amperity is sending the right data to TikTok Ads.
	Click Edit attributes to review the attributes that Amperity will send to TikTok Ads. TikTok Ads requires email addresses and phone numbers. You may also associate fields to advertising IDs (IDFAs for iOS devices or AAIDs for Android devices). Amperity pre-selects the list of attributes that may be sent to TikTok Ads. The Edit attributes page for TikTok Ads is similar to: Note The Merged_Customers table is the default table from which data is sent to TikTok Ads, even though segments are often built against the Customer360 table. This is by design. The Merged_Customers table is the underlying table for customer profile data and is the source for all customer profile data that exists within the Customer360 table.
	A campaign can be configured to be sent once or on a recurring basis. A campaign can also be scheduled (i.e. “to be sent at the time you choose in the future”) or to be sent as soon as possible.
	Enter the date on which you plan to launch your campaign in TikTok Ads. This date helps Amperity improve results tracking and campaign results measurement.
	When your campaign is ready, click the Schedule button in the top right corner of the Campaigns page. Note Amperity will begin processing the segments that define audiences, exclusions, and sub-audiences, and will then send the results to TikTok Ads. Please allow for enough time for Amperity to complete this process before starting a campaign in TikTok Ads.