Send data to Adobe Experience Platform¶
Adobe Experience Platform is a component of Adobe Experience Cloud that transforms data into robust customer profiles that update in real-time and help marketers understand how to optimize customer experiences across every channel.
Caution
Adobe Experience Platform requires a static schema.
Adobe Experience Platform supports adding fields to an existing schema and allows required fields to be made optional.
Adobe Experience Platform does not support the following:
Removing previously defined fields
Introducing new required fields
Renaming fields
Redefining fields
Removing or restricting previously defined field values
Moving attributes to a different location in the schema
This topic describes the steps that are required to send CSV files to Adobe Experience Platform from Amperity:
Get details¶
Adobe Experience Platform requires the following configuration details:
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The username and passphrase. |
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The remote folder to which Amperity will send data. |
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The public key to use for PGP encryption, if required. |
Add destination¶
Configure Amperity to send CSV files directly to Adobe Experience Platform.
To add a destination
Add data template¶
A data template defines how columns in Amperity data structures are sent to downstream workflows. A data template is part of the configuration for sending query and segment results from Amperity to an external location.
To add a data template
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From the Destinations tab, open the menu for a destination that is configured for Adobe Experience Platform, and then select Add data template. This opens the Add Data Template dialog box. ![]() Enter the name of the data template and a description. For example: “Adobe Experience Platform” and “Send CSV files to Adobe Experience Platform.”. |
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Verify business user access to queries and orchestrations and access to segments and campaigns. A business user may also have restricted access to PII, which prevents them from viewing and sending customer profile data. ![]() If business user access was not configured as part of the destination, you may configure access from the data template. Important To allow business users to use this destination with campaigns, you must enable the Make available to campaigns option. This allows users to send campaign results from Amperity to Adobe Experience Platform. If you enable this option, the data extension settings require using campaign name and group name template variables to associate the name of the data extension to your campaign. |
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Verify all configuration settings. ![]() Note When the settings required by the SFTP site were are not configured as part of the destination, you must configure them as part of the data template before making this destination available to campaigns. |
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Review all settings, and then click Save. ![]() After you have saved the data template, and depending on how you configured it, business users can send query results and/or send campaign results to Adobe Experience Platform. |
Workflow actions¶
A workflow will occasionally show an error that describes what prevented a workflow from completing successfully. These first appear as alerts in the notifications pane. The alert describes the error, and then links to the Workflows tab.
Open the Workflows tab to review a list of workflow actions, choose an action to resolve the workflow error, and then follow the steps that are shown.
Invalid credentials¶
The credentials that are defined in Amperity are invalid.
To resolve this error, verify that the credentials required by this workflow are valid.
Open the Credentials page.
Review the details for the credentials used with this workflow. Update the credentials for Adobe Experience Platform if required.
Return to the workflow action, and then click Resolve to retry this workflow.