Send customer profiles to Airship

Note

This topic contains information about configuring a destination that sends query results to Airship using orchestrations. To configure a destination that sends audiences to Airship using campaigns see this topic .

Airship is a customer engagement platform that helps marketers connect with their customers across every stage of the customer lifecycle.

You can send CSV files to Airship from Amperity using SFTP. The CSV files may contain audience lists or attributes .

Amperity can be configured to send CSV files to Airship.

Get details

Review the following details before configuring credentials for Airship and before configuring Amperity to send CSV files to Airship.

	Credential settings Credentials for Airship require a “username” and “private key”. Set the hostname to “sftp.airship.com”.
	Required configuration settings File format Configure Amperity to send CSV files to Airship. Some file formats allow a custom delimiter. Choose the “Custom delimiter” file format, and then add a single character to represent the custom delimiter. Remote folder The remote folder to which Amperity will send data. A “/” (forward slash) must be used as the first character for this value. For example: “/folder”. For example: “/folder”. If the path to the remote folder contains a space, use a backslash (\) character to escape that space. For example, a folder named “From ACME” should be entered as “From\ ACME”. Note All other Amperity file format settings for Airship are optional.
	Specific port number Refer to the Airship SFTP tutorial for more details.

Configure credentials

Configure credentials for Airship before adding a destination.

An individual with access to Airship should use SnapPass to securely share “username”, “hostname”, and “private key” details with the individual who will configure Amperity.

To configure credentials for Airship

	From the Settings page, select the Credentials tab, and then click the Add credential button.
	In the Credentials settings dialog box, do the following: From the Plugin dropdown, select Airship. Assign the credential a name and description that ensures other users of Amperity can recognize when to use this destination.
	The settings that are available for a credential are determined by the credential type. For the “airship” credential type, configure settings, and then click Save. Username Required. A username with access to Airship. This username must be allowed to write data to the remote folder to which Amperity will send data. Hostname Required. The hostname for Airship. For example: “sftp.airship.com”. Private key A private key that is used to encrypt files that are sent to Airship.

Add destination

Use a sandbox to configure a destination for Airship. Before promoting your changes, send a test audience, and then verify the the results in Airship. After the end-to-end workflow has been verified, push the destination from the sandbox to production.

To add a destination for Airship

	Open the Destinations page, and then click the Add destination button. To configure a destination for Airship, do one of the following: Click the row in which Airship is located. Destinations are listed alphabetically and you can scroll up and down the list. Search for Airship. Start typing “air”. The list will filter to show only matching destinations. Select “Airship”.
	Select the credential for Airship from the Credential drop-down, and then click Continue. Tip Click the “Test connection” link on the “Configure destination” page to verify that Amperity can connect to Airship.
	In the “Destination settings” dialog box, assign the destination a name and description that ensures other users of Amperity can recognize when to use this destination. Configure business user access By default a destination is available to all users who have permission to view personally identifiable information (PII). Enable the Admin only checkbox to restrict access to only users assigned to the Datagrid Operator and Datagrid Administrator policies. Enable the PII setting checkbox to allow users with limited access to PII access to this destination. Restricted PII access is enabled when the Restrict PII access policy option that prevents users who are assigned to that option from viewing data that is marked as PII anywhere in Amperity and from sending that data to any downstream workflow.
	Configure the following settings, and then click “Save”. Compression The compression format to apply to the file. May be one of “GZIP”, “None”, “TAR”, “TGZ”, or “ZIP”. Escape character The escape character to use in the file output. Applies to CSV, TSV, PSV, and custom delimiter file types. When an escape character is not specified and the quote mode is “None” files may be sent with unescaped and unquoted data. When an escape character is not specified, you should select a non-“None” option as the quote mode. File format Required Configure Amperity to send CSV files to Airship. Filename template A filename template defines the naming pattern for files that are sent from Amperity. Specify the name of the file, and then use Jinja-style string formatting to append a date or timestamp to the filename. Header Enable to include header rows in output files. Line ending The line ending to use in file output. May be one of “LF” or “CRLF”. PGP public key The PGP public key that Amperity will use to encrypt files. Important Amperity will generate the PGP credentials on behalf of the customer. Quote mode The quote mode to use within the file. May be one of “all fields”, “all non-NULL fields”, “fields with special characters only”, “all non-numeric fields” or “None”. Unescaped, unquoted files may occur when quote mode is set to “None” and an escape character is not specified. Remote folder Required The remote folder to which Amperity will send data. A “/” (forward slash) must be used as the first character for this value. For example: “/folder”. For example: “/folder”. If the path to the remote folder contains a space, use a backslash (\) character to escape that space. For example, a folder named “From ACME” should be entered as “From\ ACME”. Success file Enable to send a “.DONE” file when Amperity has finished sending data. If a downstream sensor is listening for files sent from Amperity, configure that sensor to listen for the presence of the “.DONE” file. Use Zip64? Enable to apply Zip64 data compression to very large files.
	After this destination is configured, users may configure Amperity to: Use orchestrations to send query results Use orchestrations and campaigns to send audiences Use orchestrations and campaigns to send offline events to Airship.