Send customer profiles to DV360

Note

This topic contains information about configuring a destination that sends query results to DV360 using orchestrations. To configure a destination that sends audiences to DV360 using campaigns see this topic .

Display & Video 360 (DV360) enables advertising on connected TVs (CTVs), such as Android TV and Chromecast, online video platforms, such as YouTube, along with providing access to a variety of third-party partner exchanges.

What is Google Customer Match?

“Google Customer Match” is a unified ad creation tool that you can use to create and publish search, display, and video ads across the Google-owned paid media ecosystem.

For example:

Use Amperity to build high-value and/or product affinity segments that are based on first-party data, and then configure Amperity to use the Google Customer Match destination to send those segments to DV360.

Once uploaded, “Google Customer Match” hashes each record, and then matches all records against hashed user accounts that already exist in “Google Customer Match” to identify segments that contain records that match the ones sent from Amperity.

“Google Customer Match” builds audience lists that are reachable across the Google-owned paid media ecosystem.

Use these audience lists for precision cross-selling, to reach and convert new customers, and to improve the retention rate for your most loyal customers.

Note

This destination uses the Google Audience Partner API .

Changes to audiences are not immediately available in DV360. Allow for up to 48 hours after the point at which Amperity has finished sending audience updates for them to be available.

Get details

Review the following details before configuring credentials for DV360 and before configuring Amperity to send customer profiles to DV360.

Detail 1.

Credential settings

Refresh token

A refresh token is generated by the OAuth process and authorizes Amperity to send data to DV360. The value for the refresh token is updated automatically.

Important

Authentication for “Display Video Advertiser” and/or “Display Video Partner” must be completed within Google prior to configuring Amperity to send customer profiles to DV360.

Detail 2.

DV360 configuration

Amperity must be configured as a linked account in DV360 before audience lists can be sent from Amperity to partners or advertisers.

  1. In DV360, open Advertiser Settings, and then select Linked Accounts.

  2. Click Link New Account, and then select External Data Partner.

  3. Select “Amperity” from the drop-down menu, and then click Link.

  4. Confirm Amperity as a linked external data partner, and then click Create Link.

What are advertisers? What are partners?

Display & Video 360 Advertisers

Display & Video 360 Advertisers represent individual businesses that run advertising campaigns.

Use your Advertiser ID to identify the customer ID to which Amperity should send data.

Display & Video 360 Partners

Display & Video 360 Partners represent agencies, trading desks, and large individual advertisers. Multiple advertisers are often grouped under a single partner.

Use your partner ID to identify the customer ID to which Amperity should send data.

After choosing the type of advertising your brand will run on DV360, add your customer ID.

Detail 3.

Review user consent policy

Review the user consent policy for the European Union (EU) and European Economic Area (EEA), and then add the required columns to your orchestration or campaign.

Detail 4.

Required configuration settings

Customer ID

The customer ID for your brand’s DV360 account. This value must be 10 digits and may not contain dashes.

Audience name (Required at orchestration)

The name of the audience in DV360 that is managed by Amperity. This audience will be created by Amperity if it does not exist.

Audience description (Required at orchestration)

A description of the audience that is managed by Amperity.

Membership duration

The length of time (in days), after which a customer will be removed from this audience. This value may be between “0” - “540”. Set this value to “0” to remove audience member.

To ensure customers stay in this audience ensure the frequency at which the audience is sent to DV360 is less than the membership duration.

Upload key type

The type of key to use for audience matching in DV360. May be one of “Contact Info” or “Mobile ID”.

Mobile app ID

When “Upload key type” is set to “Mobile ID”, the ID for the iOS or Android app from which the mobile ID was collected.

Configure credentials

Configure credentials for DV360 before adding a destination.

An individual with access to DV360 should use SnapPass to securely share “refresh token” details with the individual who will configure Amperity.

To configure credentials for Google Ads

Step 1.

From the Settings page, select the Credentials tab, and then click the Add credential button.

Step 2.

In the Credentials settings dialog box, do the following:

From the Plugin dropdown, select DV360.

Assign the credential a name and description that ensures other users of Amperity can recognize when to use this destination.

Step 3.

The settings that are available for a credential are determined by the credential type. For the “google-customer-match” credential type, configure settings, and then click Save.

Refresh token

A refresh token is generated by the OAuth process and authorizes Amperity to send data to DV360. The value for the refresh token is updated automatically.

Reauthorize Amperity

You may need to reauthorize access to DV360. This is necessary when an authorization token has expired or when it has been removed by someone with permission to manage access within DV360. To reauthorize access to DV360, follow the steps to configure OAuth and create a new credential.

Add destination

Use a sandbox to configure a destination for DV360. Before promoting your changes, send a test audience, and then verify the the results in DV360. After the end-to-end workflow has been verified, push the destination from the sandbox to production.

To add a destination for Google Ads

Step 1.

Open the Destinations page, and then click the Add destination button.

Add

To configure a destination for DV360, do one of the following:

  1. Click the row in which DV360 is located. Destinations are listed alphabetically and you can scroll up and down the list.

  2. Search for DV360. Start typing “google”. The list will filter to show only matching destinations. Select “Google Customer Match”.

Step 2.

Select the credential for DV360 from the Credential drop-down, and then click Continue.

Tip

Click the “Test connection” link on the “Configure destination” page to verify that Amperity can connect to DV360.

Step 3.

In the “Destination settings” dialog box, assign the destination a name and description that ensures other users of Amperity can recognize when to use this destination.

Configure business user access

By default a destination is available to all users who have permission to view personally identifiable information (PII).

Enable the Admin only checkbox to restrict access to only users assigned to the Datagrid Operator and Datagrid Administrator policies.

Enable the PII setting checkbox to allow users with limited access to PII access to this destination.

Restricted PII access is enabled when the Restrict PII access policy option that prevents users who are assigned to that option from viewing data that is marked as PII anywhere in Amperity and from sending that data to any downstream workflow.

Step 4.

Configure the following settings, and then click “Save”.

Customer ID

The customer ID for your brand’s DV360 account. This value must be 10 digits and may not contain dashes.

Audience name (Required at orchestration)

The name of the audience in DV360 that is managed by Amperity. This audience will be created by Amperity if it does not exist.

Audience description (Required at orchestration)

A description of the audience that is managed by Amperity.

Membership duration

The length of time (in days), after which a customer will be removed from this audience. This value may be between “0” - “540”. Set this value to “0” to remove audience member.

To ensure customers stay in this audience ensure the frequency at which the audience is sent to DV360 is less than the membership duration.

Upload key type

The type of key to use for audience matching in DV360. May be one of “Contact Info” or “Mobile ID”.

Mobile app ID

When “Upload key type” is set to “Mobile ID”, the ID for the iOS or Android app from which the mobile ID was collected.

Step 5.

After this destination is configured, users may configure Amperity to:

  • Use orchestrations to send query results

  • Use orchestrations and campaigns to send audiences

  • Use orchestrations and campaigns to send offline events

to DV360.

Google Audience Partner API Matching

DV360 matching can be done through the following list ID types:

Contact Info Matching

Personally identifiable information (PII) is any data that could potentially identify a specific individual. PII data includes details like names, addresses, email addresses, and other profile attributes, but can also include attributes like a loyalty number, customer relationship management (CRM) system identifiers, and foreign keys in customer data.

A list can be matched to contact information that contains PII data. If a row contains a NULL value, it will be automatically filtered out by the connector and will be shown in the error logs. Each field should be matched to (at least) one of the following columns:

Amperity Column

Google API Key

Description

Email Address

email

For this key, the connector:

  • Trims leading and trailing whitespace

  • Converts to lower-case

  • Hashes data as SHA-256

Phone Number

phone

Converts each phone number to E.164 format which represents a phone number as a number up to fifteen digits in length (without spaces) that starts with a + symbol. For example: +12061234567.

For this key, the connector:

  • Trims leading and trailing whitespace

  • Hashes data as SHA-256

Last Name

lastname

For this key, the connector:

  • Trims leading and trailing whitespace

  • Removes spaces in-between

  • Converts to lower-case

  • Hashes data as SHA-256

First Name

firstname

For this key, the connector:

  • Trims leading and trailing whitespace

  • Removes spaces in-between

  • Converts to lower-case

  • Hashes data as SHA-256

Zip Code

zip

For this key, the connector:

  • Trims leading and trailing whitespace

  • Converts to lower-case

Country Code

country

A two-letter country code in ISO 3166-1 alpha-2 format.

For this key, the connector:

  • Trims leading and trailing whitespace

  • Converts to upper-case

Mobile Device ID Matching

A list can be matched to mobile device IDs. These may be identifier for advertising (IDFA) or Google advertising IDs (AAID) for mobile devices. If a row contains a NULL value, it will be automatically filtered out by the connector and will be shown in the error logs.

Amperity Column

Google API Key

Description

Mobile Device ID

mobile-id

A list of mobile device IDs provided to Amperity by the customer. For this key, the connector:

  • Trims leading and trailing whitespace

  • Converts to lower-case

  • Retains any hyphens in the mobile device ID