Pér
Accessing Pér¶
Pér is reached in a web browser, with the Amperity account you already have. There is nothing to install and no second password to keep.
The Pér web app¶
Pér runs as a web application. Everything Pér can do happens here: the conversation, the recommendations it gathers, the plans it writes, the approvals that let those plans run, and the reports it produces.
This all happens in one place rather than several, which means a piece of work you start can be finished without moving anywhere else.
How to reach it:
Go to
https://askper.amperity.com.Sign in with your Amperity account.
Note
Pér runs in more than one location, and your tenant is served from one of them. If you open an address that does not serve your tenant, Pér sends you to the one that does, keeping the page and the tenant you asked for. You do not sign in again on the way.
Because of this, the address in your browser may not be the one you typed. That is expected, and the address you land on is the one worth bookmarking.
Signing in¶
You sign in to Pér with your Amperity account, through the same sign-in Amperity uses.
Single sign-on applies. If your organization signs in to Amperity through its own identity provider, Pér signs you in the same way. See How single sign-on works.
Multi-factor authentication applies, where your organization has set it up. See Multi-factor authentication.
Who can hold an Amperity account at all is governed by your tenant’s allowed domains, as it is everywhere else in the platform.
A session lasts up to seven days. After that you sign in again.
Pér does not keep its own list of people or its own credentials. Access and credentials are all managed through Amperity.
To sign out
Open the menu in the top bar and choose Log out.
On a narrow window the same control is at the foot of the sidebar.
Choosing a tenant¶
Pér works in one Amperity tenant at a time, and it shows you only the tenants that have been enabled for Pér.
A tenant you expected to see but cannot find has simply not been enabled.
Pér picks a tenant to start with. When you arrive without a tenant already chosen, Pér selects one for you so you are not met with a list.
You can change it at any time from the tenant picker in the top bar, searching by the tenant’s name or by its id. Changing tenant reloads the page you are on.
The tenant travels in the address. A Pér link you copy carries the tenant it was in, so sending someone a page sends them to the same tenant — provided they can reach it themselves.
If the tenant you choose is served from another address, Pér takes you there rather than failing.
Important
What you are able to do once you are in is governed by your own Amperity permissions, exactly as it is elsewhere in the platform. See Open and managed access.
To switch tenants
In the top bar, open the tenant picker.
Type part of the tenant’s name or its id, and choose it.
When you can’t get in¶
Four things typically stop people reaching Pér.
Nothing in your list has Pér. Pér says there are no tenants available, or that it is not available for your tenants yet. This means your tenant has not been enabled for Pér, which is not a permission problem and cannot be fixed by granting you anything. Ask your Amperity representative.
Your tenant admits people one at a time, and you are not on the list. Pér says that access is not enabled and to ask your Amperity User Administrator to allow Pér access for your user, and offers a link into Amperity. Ask the person who administers your users — see Managing access to Pér.
Amperity could not answer. Pér says the access check is unavailable and to try again shortly. This is not a refusal, and nothing about your access has changed. Try again.
The link you followed names a tenant that is not yours. Pér says so, and offers a picker of the tenants you can reach. Nothing is chosen for you here on purpose: a link into somebody else’s tenant should not move you into one of your own. Pick a tenant, or ask whoever sent the link which tenant they meant.
Note
The first two look similar but are not. “No tenants available” is about the tenant; “access not enabled” is about you. Only the second one can be solved by an administrator in your own organization.
Access from Slack or Teams¶
Pér answers questions in a Slack or Microsoft Teams channel, where the work is already being discussed and the answer is visible to everyone in the thread.
Both surfaces answer only. Neither can approve a change and neither returns individual-level PII, so a change — and anything that needs a confirmation — is made in the Pér web app instead.
See Pér in Slack and Pér in Teams.