Physical addresses

A customer’s physical address includes the following:

  • The address that is associated with the location of a customer, such as “123 Main Street”.

  • The city that is associated with the location of a customer.

  • The state or province that is associated with the location of a customer.

  • The zip code or postal code that is associated with the location of a customer.

Note

When a customer has a complete physical address in their profile, they are considered to have a “contactable address”.

Use in segments

You can access address attributes directly from the Segment Editor. To add these attributes to your segment, To add these attributes to your segment, click Add condition and then Add attribute. Select the Customer 360 table, select a combination of Address, Address2, City, State, and Postal attributes, apply a condition, and then specify a value.

Available conditions

The following table lists the conditions that are available to physical address attributes.

Note

All physical address attributes have a String data type. All String data types share the same set of conditions. Recommended conditions for this attribute are identified with “ More useful” and conditions with more limited use cases are identified with “ Less useful”.

Condition

Description

contains

Returns customer records with values that match a string of characters.

does not contain

Returns customer records with values that do not match a string of characters.

ends with

Returns customer records with values that end with the specified characters.

is empty

Returns customer records that do not have a value in this field.

is exactly

Returns all customer records with values that match the specified characters.

is not empty

Returns customer records that have a value in this field.

is not exactly

Returns customer records that do not match the specified characters.

starts with

Returns customer records that start with the specified characters.