Send query results to Listrak

You can build queries that return email address, along with returning additional profile attributes, and then use orchestrations to send those results to Listrak.

Send email lists to Listrak.

Amperity can manage email lists in Listrak.

Amperity automatically adds a field attribute to all email lists that are sent to Listrak. This field is located inside a field group named “Amperity Message Attributes” within Listrak.

Note

Use SFTP to manage Customer lists , Product lists , Order lists , and Order item lists .

Work with your Listrak representatives to determine which of these sets will be useful for your workflows within Listrak, and then verify that attributes sent from Amperity are mapped correctly to the appropriate data schema within Listrak.

This topic describes the steps that are required to send email address to Listrak from Amperity.

  1. Build a query

  2. Add orchestration

  3. Run orchestration

Caution

This destination is available for sending query results to Listrak after it is configured by a Datagrid Operator or your Amperity representative.

If this destintion cannot be selected from the campaigns editor or activations canvas ask your Datagrid Operator or Amperity representative to configure a destination for sending sending query results to Listrak.

Build query

The default audience list in Listrak requires only an email address. This requires a simple SELECT statement that returns only the Amperity ID and its associated email address:

1SELECT
2  ,amperity_id AS "Amperity ID"
3  ,email AS "Email"
4FROM Customer360

Tip

Listrak requires an email address; you may include additional customer profile attributes.

Add orchestration

An orchestration defines the relationship between query results and a destination, including the destination and the frequency at which an orchestration runs.

To add an orchestration

  1. Open the Activations page, select the Orchestrations tab, and then click the Add orchestration button. This opens the Add orchestration dialog box.

  2. From the Object type dropdown, select Query.

  3. From the Object dropdown, select the query for which results will be sent to Listrak.

  4. From the Destination dropdown, select a destination that is configured for sending data to Listrak.

  5. Verify all settings.

  6. Set the workflow to Manual. (You can change this to automatic later, after verifying the end-to-end workflow.)

  7. Click Save.

Run orchestration

Run the orchestration manually to validate that it works.

To run the orchestration

  1. Open the Activations page, select the Orchestrations tab, and then open the    menu for the Listrak orchestration. Select Run.

  2. The Status column for the orchestration will update to say “Waiting to start…”, after which the notifications pane will update to include a notification that shows the current status.

  3. When the orchestration has run successfully, the status is updated to “Completed”.