Is returned?

A flag that indicates if the item was returned.

Use in segments

You can access is return directly from the Segment Editor. To add this attribute to your segment, To add these attributes to your segment, click Add condition and then Add attribute. Select the Unified Itemized Transactions table, select the Is Return attribute, and then apply a condition.

Available conditions

The following table lists the conditions that are available to this attribute.

Note

This attribute has a Boolean data type. All Boolean data types share the same set of conditions. Recommended conditions for this attribute are identified with “ More useful” and conditions with more limited use cases are identified with “ Less useful”.

Condition

Description

is false

More useful

Returns a list of customers who did not return an item.

Tip

Add Is Returned to your segment, and then set the condition to is false to ensure that your segment does not contain any returned items.

is not NULL

Returns a list of customers who returned an item or who did not return an item.

is NULL

Returns customer records that do not have information about returned items.

is true

More useful

Returns a list of customers who returned an item.