Is returned?

You can add is returned attribute to a segment from the Segment Editor. Click Add condition, and then choose Attributes.

Enter “return” into the search feature to filter the list of available attributes. Choose is returned to add the attribute to a segment. Select an operator, and then finish defining the conditions for how this attribute should be applied to the segment.

Use in segments

You can access is return directly from the Segment Editor. To add this attribute to your segment, To add these attributes to your segment, click Add condition and then Add attribute. Select the Unified Itemized Transactions table, select the Is Return attribute, and then apply a condition.

Available operators

The following table lists the operators that are available to this attribute.

Note

This attribute has a Boolean data type. All Boolean data types share the same set of operators. Recommended operators for this attribute are identified with “ More useful” and operators with more limited use cases are identified with “ Less useful”.

Operator	Description
is false	More useful Returns a list of customers who did not return an item. Tip Add Is Returned to your segment, and then set the condition to is false to ensure that your segment does not contain any returned items.
is not NULL	Returns a list of customers who returned an item or who did not return an item.
is NULL	Returns customer records that do not have information about returned items.
is true	More useful Returns a list of customers who returned an item.