Send query results to Kibo

Kibo offers solutions for customer segmentation and targeting, campaign testing and optimization, 1:1 personalization, audience insights, and customer recommendations.

This topic describes the steps that are required to send CSV files to Kibo from Amperity:

  1. Build a query

  2. Add orchestration

  3. Run orchestration


Kibo must be enabled before you can configure an orchestration to send query results. Ask your DataGrid Operator or Amperity representative to enable Kibo for your tenant.

Build query

You may need to build a query that shapes the data so that fields in the output are mapped to the fields required by Monetate. Data shaping is typically required only one time.


Files sent to Kibo must:

  • Not exceed 10 GB uncompressed or 100 million rows

  • Contain at least one column and may not contain more than 30

  • Include a single row per unique identifier

  • Use double quotes around fields that include a comma

  • Include a header row for new datasets

Review the customer dataset upload requirements for additional information.

Add orchestration

An orchestration defines the relationship between query results and a destination, including the location to which those query results will be sent and the frequency at which the orchestration will be run.

To add an orchestration

  1. From the Destinations tab, click Add Orchestration. This opens the Add Orchestration dialog box.

  2. From the Object Type drop-down, select Query.

  3. From the Object drop-down, select the query for which results will be sent to Kibo.

  4. From the Destination drop-down, select a destination that is configured for sending data to Kibo.

  5. From the Data Template drop-down, select a data template.

  6. Verify all settings.

  7. Set the workflow to Manual. (You can change this to automatic later, after verifying the end-to-end workflow.)

  8. Click Save.

Run orchestration

Run the orchestration manually to validate that it works.

To run the orchestration

  1. From the Destinations tab, under Orchestrations, open the    menu for the Kibo orchestration, and then select Run.

  2. The Status column for the orchestration will update to say “Waiting to start…”, after which the notifications pane will update to include a notification that shows the current status.

  3. When the orchestration has run successfully, the status is updated to “Completed”.